Sunday, April 30, 2017

Dell


Boy this word dell often makes most computer technicians shake. They tend to see so many in for repair that they write them off as one of the worst computers out there. Yes there were problems with the dv series and failing motherboards. Besides that they are right up there with all the other brands of laptops out there. As for my self I have been running dell computers since back in the 80s. I can truly say I have not had any problems with them.
 I believe that most of the problems with dell computers are how the average customer takes care of them. One of the things that most procrastinators of dell computers fail to realize is there are millions of dell computers out there, so the failures are going to look like more than other brands. I am a computer technician and have been since the 80s as well as an electronic technician. I see some dell desktops and laptops come through for repair, but this averages out with all the other brands like lenovo, asus, acer, msi, sony, gateway and apple.
 So what are the most common problems with dell and other brands of computers these days ? Well I would have to say failing hard drives and viruses as well as corrupt windows 10 computers. Yes windows 10 seems to be easily corrupted. Sometimes it can be repaired by the reset choice or a good system restore point, but the majority of the time it has to be reinstalled fresh after saving the data.
 I have seen some technicians try to roll the registry back to a previous backup. The problem with this is either things were installed previous to that or there could be some corruption in it. I have had technicians do this only for the customer to come back and say this is missing or that email is gone. I had one technician do this on a computer for me and it failed the following day. I therefore ended up doing the saving of data and then the fresh load. Basically it was just a waste of time, so I don't recommend it.
 Okay back to the subject at hand. What should you do if you purchase a dell computer. My advise is to look into a extended warranty. This way if something fails after the first year you can at least get it repaired under warranty. Yes I have seen this happen and recommended to the customer to call dell and they offered the extended warranty at a fair price and the customer did not have to spend thousands on a new laptop.
 So would I recommend a dell computer ? The answer to that is yes I do recommend dell computers, unless you would like to search for parts to repair it.

               
  

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