No ... Microsoft, Dell, Gateway or any other Computer Company Will Not Call and Say Your Infected

  Once again I have heard from someone that someone from Microsoft called them and told them they were infected. The individual was trying to install Microsoft office and had problems. He found a number on the internet and thought it was legitimate for Microsoft. He then all of the sudden got a phone call from someone with a middle eastern accent saying his computer was infected and they could clean it up for a certain amount of money. The next thing he new the person connected to his computer remotely and took control of it. This individual was all of the sudden trying to sell his software and games. While I was talking to him he could not even shut down his windows 8 system. He may have just removed the Ethernet cable, which would have disconnected the person controlling his computer. The problem is the person connecting to his computer may have been trying to get as much information as possible. I had the person hold the power button in for 10 to 15 seconds and the computer will then shut down. If the person were to click on anything this may trigger a virus. If you ever have anything come up on your screen with a FBI Warning or something that looks official DO NOT CLICK ON ANYTHING. This could trigger the start of an infection. Just hold the power button in so the computer shuts off. Then take it in to your local computer service shop and get it cleaned up professionally.
  Here are some links to some websites with current virus alerts. The first link is from mcafee http://home.mcafee.com/virusinfo?ctst=1 . Here is another website with current information on viruses from Symantec http://www.symantec.com/security_response/ . Here is an article about a new virus that has been causing problems.

"New computer virus causes havoc

A powerful new computer virus was today causing havoc with e-mail systems across the world.
Experts described the virus, called Goner, as one of the fastest-spreading they had yet seen and warned computer users to immediately delete it if they received it.
Alex Shipp, spokesman for anti-virus service MessageLabs, said: "It's spreading with tremendous speed and thousands of users in Britain have already been sent it.
"The virus mass mails itself out through e-mail and attempts to destroy anti-virus software on computers, which could prove extremely problematic for those unfortunate enough to receive it."
The infected e-mail has the word "Hi" as its subject and body text which reads "When I saw this screen saver, I immediately thought about you. I am in a harry (sic), I promise you will love it." Its attachment is labelled "gone.scr."
It was first detected this morning in the US but experts believe it was created in Europe.
The US, the UK and France are the worst hit of the 17 countries affected so far.
Mr Shipp said: "We had a handful of reports this morning but at mid-afternoon in the UK it went mad. We have had about 30,000 reports and the figure is rising."
A criminal investigation has now been launched in an effort to track down the person responsible for the virus.
Previous viruses, such as Love Bug, Code Red and the Nimda Worm caused problems for millions of computer users across the world. "
  If you see any webpage come with anything that looks like a picture below do not click on anything. Just turn the computer off by holding in the power button. Then get the computer checked for viruses. Just remember there are a lot of these fake infections going around. 

  Here is another excellent article from the better business bureau about the fake Microsoft people calling you. Here is a link to the webpage http://www.bbb.org/blog/2012/01/scam-alert-microsoft-is-not-calling-to-fix-your-computer/  .
  Well I hope some of the information helps. So always remember to back up your computer either to the cloud with carbonite or to an external hard drive.
  Thank You for reading and stay safe. All comments are always welcome.