Lately I have seen a few systems that have windows 8 and will not update to windows 8.1. Usually what happens is you end up going to the Microsoft webpage to download the windows 8.1 update. The update will start and get through the downloading process. The next thing you know windows tell you it could not install it. Then you will get another message telling you it will revert the process and set it back to windows 8.
The next step is to go to the manufactures website and check to see if there are software drivers for windows 8.1. I had a dell computer and it was brand new, so I checked the dell support webpage. I did find that there were software drivers for windows 7, 8 and 8.1, so I new the computer can go to the windows 8.1 update.
Okay so where do I go from here ? Well what I did was to create a folder on the desktop and called it drivers. I downloaded all the current drivers for windows 8 and saved them in the folder. I also downloaded the current system bios version update as well. I always do this so I can save it on the computer just in case something goes wrong with the hard drive at a later date. After I set up another hard drive I can access the bad hard drive and copy the drivers folder to it. I can then go and reinstall all those drivers on the new hard drive and make life easy.
Lets get back to the windows 8.1 update situation. Now I take and reinstall all those downloaded drivers on the current windows 8 system. You may have some of them indicate that they are already installed. This is not a problem. The next step is to run the downloaded system bios update to get it to the current version. I would like to add that the downloading process of the drivers from the dell website in this case did take a good amount of time, so just be patient.
Now download the windows 8.1 update again and it should install properly this time. Once again I will state that the download and install of windows 8.1 does take some time. The system will indicate when it is done and will most likely have to reboot the computer, so let it reboot. Once back in windows 8.1 I would suggest to go on the internet or use the windows update to check and see if there are any updates available. You should also go back to the manufacturers website, in this case dell and see if there are windows 8.1 updates for your system. If there are updates I would download them to another folder called windows 8.1 drivers and then install them. Now you should be all done and up to date.
Some manufacturers such as lenovo have an update program that will go out to the internet and check for current updates. If they are found, then you can choose to install them.
If for some reason the windows 8.1 update will still no install I would do one of a couple of choices. Check on the internet with Google and search to see if your particular system has problems with windows 8.1 or just can not do it. You may find a forum where other people had the same problem. Most likely you will find what they had to do to correct the problem. The other choice is to contact the manufacturer and see if they can help. Be aware if your machine is out of warranty they may want to charge you. Another idea is to install a new hard drive or just a good drive and install a fresh load of windows, drivers and activate it. Then try and install the windows 8.1 update. If it goes through then you know that some piece of software or hardware connected to the computer is preventing it from installing. In this case you could check to see if any software or device has problems with windows 8.1. If so then check on the internet to see if there are any software patches available to correct the problem.
I hope this information is helpful. Thank You for reading and remember to always back up your system and data. All comment are always welcome. Also Stay Safe.
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