What are the best programs to use to remove viruses. Here is my list and I would run them in this order.
I Would Run Them In The SAFE MODE. Windows 8 and 8.1 can be set to run in the safe mode with networking. When you are done just reset it back to the normal mode. The below programs below are free on the internet. There are free utility programs such as Hirens 15.1 and 15.2 that the iso file can be burned to a cd and then run.
1. TDSSKILLER.EXE
2. Combofix.exe ( Does Not Run On Windows 8 & 8.1 Yet )
3. Free Malwarebytes
4. Super AntiSpyware- Portable Version
5. Spybot 2.2 Portable
6. Clamwin Portable
7. Free Avast Anti Virus
8. Use High Jack This to remove ad ins left in Internet Explorer
9. Norton Power Eraser
10. A Squared
11. Bit Defender
There are other programs out there that can be run, these usually do the trick.
If the computer will not boot to the safe mode, normal mode or Command prompt then I would install a fresh load on a good hard drive and then connect the infected drive as a second drive in the system. Disconnect the set up hard drive and reconnect the infected drive. Then run all the programs and see if the computer will boot properly.
If the computer will still not boot into any mode , then it is time to reformat the set up hard drive, copy all the data such as pictures, documents, favorites, music, email and any other data to the set up drive. You can use a free program such as unstoppable copier to copy the data to the set up drive. Just remember to uncheck the attributes settings first. Then you can use a program such as acronis or nortons ghost to clone it back to the infected drive. As a precaution you should wipe out the partition on the infected drive first.
If you do not have access to these cloning programs, then just save the data first to a drive that was set up fresh. Just remember to wipe out the fresh load drive first to remove any possible virus that may have been transferred to it during the cleaning process. I have had this happen one time. Then install a fresh load and copy the data off the cleaned hard drive. Wipe out the partition on the infected drive, reformat the infected drive and reinstall the operating system, drivers, updates and all other software. Now you can copy the saved data to it and move it back in place. Make sure you have good virus software such as free Avast, malwarebytes and spybot 2.2 installed.
If anyone just wants to wipe out your hard drive first and not try to clean anything, then they are a poor technician and just want your money. Also look out for the person who goes through the registry and removes information that run the virus and says now it's gone. You will be revisited by the infection and be back.
If you decide you want a professional to handle the work check out all reviews on the internet first. There are an awful lot of crooks out there. No one should be taken to the cleaners by a dishonest individual. Some of these things may be repeated in my earlier post, but I figure the help the better.
Thanks for reading and stay safe.
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