Sunday, January 3, 2016

Keep That Computer Running Properly


 Yes the complaint from customers is still my computer is running very slow these days. Well as the customer there are a few things I would suggest to do. First you can download the free western digital life guard software and test your hard drive. You will be looking for bad sectors, bad clusters or corrupt files. If this software can not correct those run the test from the system itself. You could run the system file checker by running a administrator command prompt. At the dos screen type sfc /scannow and press enter. It will let you know if it finds problems and if it corrected them. Chkdsk /r can also be run as well and it will correct problems. Just remember if it finds bad sectors and or bad clusters I would replace the hard drive, because it will get worse.
 The next thing I would do is download free malwarebytes, spybot and rogue killer. Update them and scan the system. This can be done from a clean boot or from the safe mode with networking. There are other programs such as combofix, adcleaner and other programs. There are links to these in some of my posts. They can be downloaded from bleeping.com and run. If you are finding lots of infections I would suggest that you take the computer to a good computer service center in your area.
 Most customers always will say I have good virus protection. Their next question is why did it not work. Well the problem is no virus protection is 100% effective. That is why you should always have a current back up of your system and data. Current versions like windows 10 have the backup program in the control panel that was used in windows 7. This is actually a good program, but make sure to disconnect the back up drive when the back up is done. There are infections that can effect the back up drive. Also have a standard account and save data to it. Viruses like the cryptowall, crypto-locker and other ransom infections go for administrator accounts.
 Stay safe and keep your computer running smoothly.

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