CLEAN UP THAT COMPUTER |
What are the tell tale signs that your computer has been infected. Well the obvious are the ransom messages that you need to pay a price to get your data back. The other popular signs were the fake microsoft and fbi messages. Other popular signs is that your computer is running very slowly. However this can also be a sign that your hard drive had developed bad sectors or bad clusters. It is also possible that a windows update did not go through properly and has corrupted your system.
Okay so if you have any of the signs above what are you to do ? Well if you have no other system to access some programs, then I would take it to your local computer service center. Remember to check them out first for any bad reviews. You can always go to your local library and use their computers to go online. If your computer can still run I would try entering the safe mode with networking selected. Do this by starting the computer and pressing the F8 Key on the keyboard. This is useful for windows 7 systems. If you have windows 8, 8.1 or 10 then it becomes a little trickier. Have the computer off, turn the computer on and see if you can get to the logon screen. Once there hold the shift key down and choose restart and don't let go until the blue troubleshooting screen comes up. From there you can choose start up options. Next follow the instructions to get to safe mode with networking. Another way is at the desktop click the start up and type msconfig in the run window. Select startup tab and choose safemode with networking, then reboot.
When you are in the safemode, download free malwarebytes, tdsskiller, spybot, combofix (only windows 7 and windows 8), adware cleaner and junk removal tool. These can all be downloaded from bleeping.com and are safe to run. One all are done see if the computer will boot into the normal mode. You will have to run msconfig again and select the normal mode, then reboot. If there are further problems then you may have to take the computer in for repair. Always remember to save your data. If you have done a back up to an external hard drive you may be able to run that and get your computer up and running to before the infection. Just don't keep the external hard drive constantly connected to your computer. Connect it only while the back up is running or it may become infected.
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