With most viruses there are toolbars that come in as well as adware. After I am satisfied all the junk programs have been removed I clean up all the browsers. I will reset internet explorer, google chome and mozilla firefox. With internet explorer go to tools, internet options, advanced, click on restore advanced settings and the click on reset. I always put a check mark in the delete personal settings. This way it clears any change to the search choice and will reset it back to msn. Once restarted it will go through the settings choices. Choose to do that manually and follow it through. This does not remove your favorites, managed ad ons or favorites bar. After internet explorer has restarted you can reset up your home page. I would always make note of what your home page was previous to any infection. The next thing to do is to check the managed ad ons to see if any junk is left over such as conduit etc.... If you are not sure of one then google it. If anything is left in managed ad ons I use a free program called Hijack This, it is free on the internet. Just do a scan of the system and look through the list and check the box. Only remove the lines associated with the particular ad on. One you are satisfied there are no more then choose to remove them. The system may have to be restarted. Go back into internet explorer and check to see if the ad on is gone. I have had occasions where I had to go through the registry and remove certain lines. This is usually best for a professional to do.
To reset the mozilla firefox program go to help in the top row and click on it. Next click the selection called Troubleshooting Information. Next click the button at the top of the screen on the right side called Reset Firefox. This will reset the program and clear out any settings that may have been changed by the infections. I would also make note of you homepage, because it will be set to the default screen. It will also create a folder with the bookmarks and some other information in case they have to be reinstalled. I generally have not had to do anything with the folder. You should not lose any of your bookmarks .
The next browser to reset is the google chrome program. First bring up the program and click the customize and control google chrome in the upper right hand corner. When it does a drop down windows click on the settings choice. When it opens the settings window scoll to the bottom and click show advanced settings. Again scroll to the bottom of the window and click reset browser settings. The next step is to go to the upper left side of the window and click the history choice. Click the clear browsing data and select clear history from the beginning of time. After the history is cleared I then click on the extensions choice in the upper left side and delete any extension from the viruses. If you do not know what it is delete it. Now you can close out the chrome program and restart it. If it still has a home page from the infections then go to google.com and press enter or whatever you want you home page to be. Go back to settings again and go to on start up. Click the open a specific page or set of pages. Now click set pages at the end of that and click the use current pages button.
Now you can close out chrome and then restart the program. See if it goes to your desired home page and you should be all set. I would advise to go to each of the browsers one at a time and go to various websites. This is done for two reasons, one to make sure there is no redirecting to other websites and there are no pop ups. I also look at the web page such as this old house to make sure you don`t any ad that should not be there.
I hope this information helps, thank you for reading. Leave any comments you would like I am always happy to hear from anyone.
No comments:
Post a Comment