Saturday, May 2, 2020

How To Clean Your Computer Of Viruses, Malware, Spyware and Adware During The 2020 Covid-19 Coronavirus Pandemic.

 Many of us can be suffering with our computers failing to work properly due to infections. I myself have been a computer technician for over 18 years. People one, don't have the money to take their computers to the computer service center to have it cleaned. Most of us are out of work and just can't afford the $100 to $300 or more to clean a system. Plus most business are not open or are doing curbside service, which is still expensive.
 Well you can clean your computer of various infections. In fact what you will find is that these computer service centers are using various programs off the internet to clean your computer. What some do is take the various programs and have them run as batch files and call the program some fancy name to get you to shell out lots of money.
 Cleaning your computer depends on the fact whether you can boot up your computer or not. If it will boot up and log into the desktop, I recommend clearing the history in all of your web browsers. These can be internet explorer, chrome, edge and Firefox. These are the common web browsers that most people use. If you are nit sure how to do this, do some searching on youtube and you will find videos on how to do this.
 After clearing the web browsers, you will need to download a few different free programs. Download Free Malwarebytes, ADW Cleaner, Roguekiller and JRT. JRT or Junkware Removal Tool is a little outdated, but still works very well. Other free programs that work very well are TDSS Killer and Super Antispyware. After installing these programs, make sure they are updated.
 The next step is to enter the safemode with networking. This way you can run the programs with nothing interfering with them, such as an antivirus program. In windows 10, you can go to msconfig or system configuration and check-mark safemode with networking, then click apply and okay.
 IT IS VERY IMPORTANT TO KNOW YOUR PASSWORD TO LOG INTO WINDOWS AND NOT YOUR PIN NUMBER. A PIN NUMBER DOES NOT WORK IN THE SAFEMODE. IT HAS TO BE YOUR PASSWORD.
If you are not sure about your password, you can run the programs in the normal mode, but disable your antivirus program. You can also search youtube for how to enter the safemode in windows 10. You can enter the troubleshooting mode and select to start in the safemode with networking. I would definitely recommend to watch videos on youtube on how to proceed with this.
 Once everything has been run, reboot the computer and see how it runs. I would make sure that windows 10 is up to date. You can also clean the temp files  with a program called cleaner, which is free on the internet. If problems are still happening, then I would save all data and run the Reset In Recovery. Be aware that this will wipe out windows 10, reinstall it and you will have to reinstall all programs and printers etc....
 My Best Advise Is To Always Make A Back Up Of Your System To An External Hard Drive Using The Back Up Program In The Control Panel. This way if your system is really corrupted, you could reinstall windows 10 and run the backup to recover the system to before the infection occurred. You can always go to my website and purchase an external hard drive or antivirus software. Click Here For Bigfoot PC.
 I do have a comment section on my website in case you have any questions.
  Thank You and Stay Safe !

Tuesday, March 24, 2020

Are Computer Service Centers Voiding Your Warranty ?

 Many computer service centers will try to sell you upgrades to the new laptop computer you are buying. I worked for one such company and they would have us open the laptop and add memory or replace the current sata or ssd drive with a different hard drive. One other trick they would do is clone the hard drive from one computer to all the computers and then change the product license key number.
 This is voiding the warranty on the laptops and desktops if they were not built by the company. If they built the computer, then they can upgrade items in it. The cloning of one computer and then cloning to all is a violation of the oem license agreement. The windows 10 oem software is only to be installed once on the computer it was sold with.
 As far as laptops go, if it is a brand such as Dell, Hewlett Packard, Lenovo, Asus, Acer Etc.... , it is against the warranty for anyone that is not warranty certified to open that laptop and change anything. Some manufacturers are smart enough to place a warranty sticker inside, so they can tell if someone was in it. The problem is that some service centers with use heat to loosen the adhesive, to remove the sticker and then put it back in place.
 We had one instance where we were to clone the current sata drive to a ssd drive that came out of previous laptops where the ssd was replaced. We then had to clone the sata to the ssd and then run the install set up on the ssd. If the manufacturer ever gets one of these for warranty repair. I am sure they are going to question this and not cover it under warranty.
 So you may be asking, how does the service center get away with this ? Well they try to always get the customer to bring the laptop in, so they can replace the drives back to the original configuration before they send it in for warranty repair. Any way you look at it, it is deceitful and dishonest. I would never do business with any company using these illegal tactics.
 If you see this kind of thing going on, turn them into the manufacturer.     

Thursday, January 30, 2020

Stop The Thieves From Installing Illegal Free Upgrades To Windows 10 From Windows 7

Stop The Thieves From Installing Illegal Free Upgrades To Windows 10 From Windows 7 

Yes there are many different companies that are still installing free windows 10 upgrades on windows 7 computers. They will try to justify it in their minds by saying we can still do it, so it must be okay. They just charge for the labor and never sell the windows 10 itself. I believe that these people are thieves and are stealing from Microsoft. I frankly can not understand how they can look at themselves in the mirror. They will install the free windows 10 upgrades on the general customers computers and on the computers in companies.

One day they will have to answer for their crimes and they will not be able to make any excuses. If you work for a company or know of a company doing this type of illegal procedure, turn them into Microsoft. Here is a link to a very interesting article I came across http://techgenix.com/free-windows-10-upgrade/