I have had numerous customers tell me they were on this website or that one, when something popped up and told them they were infected. These low life individuals tell the person to call this number and they will clean up your computer for a very high fee, usually $300 or more. What they actually do is dump some typical programs that are out there free of charge, dump them on your computer and clean up some infections. Then they take your money and run. I always hear that it was Microsoft or lately Hewlett Packard. These two corporations do not do this.
Okay so what can the everyday home computer user do ? You can download a few free programs that are very easy to use and are very good at cleaning out infections. Here are my favorite 6 below that you can download, install and run form the safe mode with networking.
There are many other excellent free programs to use, but be careful. Always check reviews on the internet for whatever program it is before using.
If you do not know how to enter the safe mode with networking, watch these youtube videos.
If you search youtube, you will find many excellent videos for all subjects.
Some other things that can be very helpful are cleaning out the junk files or repairing your computer system when things are not working properly. Here are two of the best free programs out there.
My final bit of advise, is to have good up to date antivirus software and back up your system with the back up program in the control panel or carbonite through the cloud.
